zb77 Privacy Policy
Your privacy is important to us. This policy explains exactly what data zb77 collects, why we collect it, and how we keep it safe — so you can play with confidence.
📄 Introduction
This Privacy Policy ("Policy") describes how zb77 ("zb77", "we", "us", "our") collects, uses, stores, shares, and protects personal information about you ("User", "Player", "you") when you access or use the zb77 website at zb77.asia and all associated services, features, and content (collectively, the "Platform"). This Policy forms part of your agreement with zb77 and should be read alongside our Terms and Conditions.
By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please do not access or use the Platform. We encourage you to review this Policy periodically, as it may be updated from time to time to reflect changes in our practices or applicable law.
zb77 uses industry-standard SSL encryption to protect all data transmitted between your device and our Platform. We do not sell your personal information to third parties, and we only share it with trusted service partners where strictly necessary to deliver our services to you.
🔐 Our Six Privacy Commitments
zb77 is committed to handling your personal data responsibly, transparently, and securely. The six principles below summarise how we approach privacy across every aspect of our Platform.
We collect only the personal information that is necessary to provide our services, meet our legal obligations, and protect the integrity of our Platform. We do not collect data speculatively or beyond what is needed.
All data in transit between your device and zb77 is protected using SSL/TLS encryption. Sensitive data at rest, including payment method details and identity documents, is encrypted using industry-standard protocols.
zb77 does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing companies. Your data is used exclusively to operate and improve the Platform and to fulfil our legal obligations.
Subject to our legal retention obligations, you have the right to request deletion of your personal data from our systems. Requests can be submitted through our customer support team and will be processed within the timeframe required by applicable law.
This Policy clearly sets out what data we collect, why we collect it, how we use it, and who we may share it with. We do not use your data for purposes that are not disclosed in this Policy without obtaining your prior consent.
If you have any questions, concerns, or requests related to your personal data, our support team is reachable 24/7 through the official Platform. We are committed to responding to all privacy-related queries promptly and in good faith.
Information We Collect
zb77 collects personal information in two primary ways: information you provide directly to us, and information collected automatically when you use the Platform. The categories of data we collect are set out below.
Information You Provide Directly
- Registration data: full name, date of birth, email address, phone number, and residential address provided when creating your zb77 account
- Identity verification documents: copies of government-issued identification (such as National ID card, passport, or driving licence) and proof of address, submitted as part of KYC verification
- Payment method information: mobile wallet numbers (bKash, Nagad, Rocket, Upay) or bank account details used for deposits and withdrawals, as required for transaction processing and fraud prevention
- Communications: messages, emails, and live chat transcripts submitted to our customer support team, including any attachments or supporting documentation you provide
- Responsible gaming preferences: deposit limits, session time limits, self-exclusion requests, and cooling-off preferences that you configure through your account settings or request from our support team
Information Collected Automatically
- Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers, collected automatically when you visit the Platform
- Usage and activity data: pages visited, games played, bets placed, session duration, click patterns, and navigation history within the Platform, used for security monitoring and service improvement
- Transaction history: records of all deposits, withdrawals, bonus credits, and wagering activity on your account, retained as required for financial reporting and regulatory compliance
- Cookie and tracking data: information collected through cookies and similar tracking technologies about your preferences and interactions with the Platform, as detailed in Section 5 of this Policy
zb77 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. If you voluntarily provide such information (for example, when requesting a self-exclusion for health reasons), it will be treated with the highest level of confidentiality and used only for the specific purpose for which it was provided.
How We Use Your Information
zb77 uses the personal data we collect strictly for the purposes described below. We do not use your data for purposes not listed here without first obtaining your explicit consent.
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, identity documents |
| KYC and age verification | Identity documents, date of birth, payment method details |
| Payment processing and fraud prevention | Transaction data, payment method details, IP address, device data |
| Customer support and communications | Registration data, support communications, account history |
| Responsible gaming tools and compliance | Gaming activity data, responsible gaming preferences, transaction history |
| Platform security and integrity monitoring | Device data, usage data, IP address, login history |
Legal Basis for Processing Your Data
zb77 processes your personal data only where we have a valid legal basis for doing so. The legal bases on which we rely are set out below. Where more than one basis applies to a particular processing activity, both are listed.
- Contractual necessity — processing required to perform our contract with you, including account management, payment processing, KYC verification, and delivering the gaming services you have requested
- Legal obligation — processing necessary to comply with applicable laws and regulations, including anti-money-laundering requirements, age verification obligations, and tax reporting duties
- Legitimate interests — processing for purposes such as fraud prevention, Platform security, responsible gaming monitoring, and improving the quality of our services, where these interests are not overridden by your data protection rights
- Consent — where we rely on your consent for processing activities such as sending marketing communications or newsletters, you may withdraw your consent at any time by contacting our support team without affecting the lawfulness of any prior processing
Sharing Your Information
zb77 does not sell, rent, or otherwise trade your personal data. We may share your information with third parties only in the limited circumstances described below, and only to the extent necessary for the specified purpose.
- Payment processors and mobile wallet service providers (bKash, Nagad, Rocket, Upay) — to facilitate deposits and withdrawals on your behalf, under strict data security and confidentiality obligations
- Identity verification and KYC service providers — to verify your identity and age as required by our compliance obligations, where we use third-party verification platforms to process identity documents
- Game technology providers and software licensors — to deliver the gaming products available on the Platform; these providers may process limited technical data to ensure game integrity and fair play certification
- Regulatory authorities and law enforcement — where we are legally required to disclose your data to government bodies, regulators, or law enforcement agencies, for example in connection with anti-money-laundering investigations or court orders
- Professional advisers — including lawyers, auditors, and accountants, where necessary in connection with legal proceedings, regulatory compliance, or financial reporting, under strict confidentiality obligations
All third parties with whom zb77 shares your personal data are required to handle that data securely, use it only for the purposes for which it was disclosed, and comply with applicable data protection law. zb77 does not permit any third party to use your data for their own independent marketing or commercial purposes without your explicit consent.
Cookies and Tracking Technologies
zb77 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, monitor security, and analyse how visitors interact with our services. A cookie is a small data file placed on your device when you visit the Platform. You can control cookie settings through your browser, though disabling certain cookies may affect the functionality of the Platform.
Types of Cookies We Use
- Strictly necessary cookies — essential for the Platform to function correctly, including session management, authentication, security tokens, and fraud prevention. These cookies cannot be disabled without significantly impairing the Platform's functionality
- Functional cookies — used to remember your preferences, such as language settings and display options, to provide a more personalised and consistent experience each time you return to the Platform
- Analytics cookies — collect aggregated, anonymised data about how users navigate the Platform, including pages visited, session duration, and features used, enabling us to identify improvements and optimise the user experience
- Security cookies — used to detect and prevent fraudulent activity, unauthorised access attempts, and other security threats, including bot detection and session integrity verification
You may manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that blocking strictly necessary cookies will prevent you from logging in and using the Platform. For analytics cookies, you may opt out without affecting your ability to use the Platform's core features.
Data Security Measures
zb77 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, destruction, or disclosure. While no system can guarantee absolute security, the following protections are in place across our Platform.
- SSL/TLS encryption is applied to all data transmitted between your device and our servers, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit
- Access controls restrict access to your personal data to authorised zb77 personnel only, on a strict need-to-know basis. All staff with access to personal data are trained on data protection obligations and are subject to confidentiality agreements
- Intrusion detection and real-time monitoring systems are deployed across our infrastructure to identify and respond to suspicious activity, unauthorised access attempts, and potential data breaches as quickly as possible
- In the event of a data breach that is likely to result in a risk to your rights and freedoms, zb77 will take prompt action to contain the breach and will notify affected users and relevant authorities in accordance with applicable legal requirements
Despite these measures, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure. You also have an important role to play in keeping your account safe — use a strong, unique password and never share your login credentials with anyone, including individuals claiming to represent zb77 support.
Data Retention
zb77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The retention period for different categories of data varies depending on the nature of the data and the purpose for which it is held.
As a general principle, account data and transaction records are retained for a minimum of five years following account closure to meet anti-money-laundering and financial record-keeping obligations. Identity verification documents may be retained for longer periods where required by applicable law. Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.
Your Privacy Rights
As a user of the zb77 Platform, you have a number of rights in relation to your personal data. You can exercise any of these rights at any time by contacting our customer support team through the official Platform. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable law.
- Right of access — you have the right to request a copy of the personal data zb77 holds about you, along with information about how it is being used and with whom it has been shared
- Right to rectification — if any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay
- Right to erasure — subject to our legal retention obligations, you have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn your consent
- Right to restrict processing — in certain circumstances you have the right to request that we restrict the processing of your personal data, for example while a dispute about its accuracy is being resolved
- Right to data portability — where processing is based on your consent or the performance of a contract, you have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format
- Right to object — you have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis, and we will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests
To exercise any of the above rights, please contact our customer support team through the official Platform with your registered account details and a clear description of your request. We may need to verify your identity before processing your request. We will acknowledge receipt of your request promptly and aim to provide a substantive response within 30 days.
Children's Privacy
The zb77 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data from our systems and close the associated account. If you believe that a minor has registered an account on the Platform, please contact our support team immediately so that we can investigate and take appropriate action.
zb77 employs age verification procedures as part of the KYC process to confirm that all players are 21 years of age or older. Parents and guardians who are concerned that a minor may have accessed the Platform without their knowledge are encouraged to contact our support team immediately. We will cooperate fully in any investigation and take all necessary steps to close the account and return any deposits made.
Payment Data and Financial Information
zb77 takes particular care in handling payment data and financial information. Given the sensitivity of this category of data, the following specific protections and limitations apply to how we collect, process, and store payment-related information.
- zb77 does not store complete mobile wallet PINs, full card numbers, or banking passwords on our systems. Payment method identifiers (such as the registered mobile number associated with your bKash or Nagad account) are stored in encrypted form and used solely to route transactions to the correct destination
- All deposits and withdrawals are processed through trusted third-party payment service providers who operate under their own security standards and privacy policies. zb77 is not responsible for the data handling practices of those third-party providers, and you should review their respective privacy policies before using their services
- Transaction records, including deposit amounts, withdrawal amounts, dates, and payment method identifiers, are retained as part of your account history for the minimum period required by applicable financial record-keeping regulations, and are accessible to you through your account dashboard at any time
Changes to This Privacy Policy
zb77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features and functionality of the Platform. When material changes are made to this Policy, we will update the "Last updated" date at the top of this page and, where reasonably practicable, notify registered users via the Platform or by email.
Your continued use of the Platform following the publication of any revised Policy constitutes your acceptance of the updated terms. We recommend that you review this Policy periodically to remain informed of how zb77 handles your personal data. If you have any concerns about changes to this Policy, please contact our support team before continuing to use the Platform.
Questions About Your Privacy?
Our FAQ page answers the most common questions about accounts and data. Our support team is available 24/7 if you need help exercising your privacy rights or have a concern about your data.
📬 Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way zb77 handles your personal data, please contact our customer support team through the official Platform at zb77.asia. Our team is available 24 hours a day, 7 days a week, and is committed to responding to all privacy-related enquiries promptly and in good faith. Please do not share sensitive personal information (such as passwords or payment PINs) in any support communication.
This Privacy Policy was last reviewed and updated in January 2026. It supersedes all previous versions of the zb77 Privacy Policy. By continuing to use the zb77 Platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein. Thank you for trusting zb77 with your information — we take that responsibility seriously.